66zzb Privacy
Policy

1. Information We Collect

66zzb collects personal information through several channels — directly from you when you register an account or contact our support team, automatically when you interact with our platform, and from third-party sources such as payment processors and identity verification providers. The categories of personal data we collect are described below.

Registration & Account Data

When you register a 66zzb account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is mandatory — without it, we cannot create or verify your account. You are responsible for ensuring that all registration data is accurate and kept up to date. Providing false registration information is a breach of our Terms & Conditions and may result in account closure.

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may collect copies of government-issued photo identification documents such as your National ID card, passport, or driving licence. We may also collect proof of address documents (utility bills or bank statements), and evidence of payment method ownership (for example, a screenshot of your bKash or Nagad account registered in your name). KYC documents are handled with the highest level of security and are used solely for identity verification, fraud prevention, and regulatory compliance purposes.

Financial & Transaction Data

We collect records of all deposits, withdrawals, and gaming transactions conducted through your 66zzb account. This includes payment method details (such as your bKash mobile number, Nagad account reference, or masked card number), transaction amounts in Bangladeshi Taka (৳ BDT), timestamps, and transaction status records. We do not store full card numbers or full mobile banking PINs — only tokenised or masked references supplied by the payment processor.

Gaming Activity Data

We collect detailed records of your gaming and betting activity on the 66zzb platform, including game sessions, bet amounts, bet outcomes, game types played, active bonus usage, and session durations. This data is used to operate the platform, detect suspicious activity, enforce responsible gaming limits, and personalise your experience on the platform.

Technical & Device Data

When you access 66zzb, our servers automatically collect certain technical information including your IP address, browser type and version, operating system, device type (mobile/desktop), screen resolution, referring URL, and the pages you visit on our platform. This information is collected through server logs, cookies, and similar technologies as described in Section 4 of this policy.

Communications Data

If you contact 66zzb via live chat, email at [email protected], or any other channel, we retain a record of that communication including your message content, the support agent's response, and any attachments or screenshots shared. This data allows us to track the resolution of your query and improve our support quality.

2. How We Use Your Data

66zzb processes personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes described below. Each processing purpose is supported by an appropriate legal basis.

• Account Management: To create, maintain, and administer your 66zzb account — including verifying your identity, processing deposits and withdrawals, and sending transactional notifications relating to your account activity.
• Service Delivery: To operate the 66zzb platform, provide access to sports betting markets, casino games, instant games, and all other features available to registered account holders.
• KYC & Fraud Prevention: To verify your identity, prevent the use of stolen payment methods, detect and investigate fraudulent activity, prevent money laundering, and enforce our one-account-per-player rule.
• Responsible Gaming Compliance: To monitor your gaming activity against responsible gaming thresholds, enforce deposit limits and self-exclusion settings you have applied to your account, and identify players who may be at risk of gambling-related harm.
• Customer Support: To respond to enquiries, resolve disputes, process complaints, and improve the quality of our support team's responses through quality-monitoring of support interactions.
• Marketing & Promotions: Where you have given your consent, to send you information about 66zzb promotions, seasonal offers (such as Eid or BPL season bonuses), and new game launches via email or platform notifications. You may withdraw marketing consent at any time by contacting our support team.
• Legal & Regulatory Obligations: To comply with applicable anti-money laundering laws, financial reporting obligations, and any lawful requests from regulatory authorities or law enforcement agencies.
• Platform Improvement: To analyse aggregated, anonymised data about how players use the 66zzb platform in order to improve game selection, user interface design, and overall service quality.

3. Data Sharing & Disclosure

66zzb does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Service Providers

To process your deposits and withdrawals, we share relevant payment information with our payment processing partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Each payment partner processes your data in accordance with their own privacy policy and applicable financial regulations. 66zzb shares only the minimum data necessary to complete each transaction.

Game & Software Providers

Some games available on the 66zzb platform are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To operate these games within the 66zzb environment, certain technical data (such as your player session identifier) is shared with the relevant game provider. Game providers do not receive your full personal profile; they receive only the session-level data required to deliver the game and record the outcome.

Identity Verification Partners

66zzb may engage third-party identity verification service providers to assist with KYC document checks. These providers process your ID documents under strict confidentiality obligations and are not permitted to use your data for any purpose other than identity verification on behalf of 66zzb.

Legal & Regulatory Disclosure

66zzb may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 66zzb, our players, or the public. We will notify you of any such disclosure to the extent permitted by law.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of 66zzb's assets, personal data held by 66zzb may be transferred to the acquiring entity. If such a transfer occurs, we will notify affected account holders via their registered email address and ensure that equivalent privacy protections remain in place.

4. Cookies & Tracking Technologies

66zzb uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and understand how players interact with the site. This section explains what types of cookies we use and why.

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and remember information about your session. Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (stored for a specified duration). Similar technologies include local storage objects, pixel tags, and web beacons.

Types of Cookies We Use

66zzb does not use advertising or third-party retargeting cookies. We do not share cookie data with advertising networks. Strictly necessary cookies cannot be disabled as they are essential for the platform to function correctly. You may disable functional and analytics cookies through your browser settings, but doing so may affect the performance or personalisation of your 66zzb experience.

5. Data Security Practices

66zzb implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. While no online platform can guarantee absolute security, we apply industry-standard practices to minimise risk to your data.

• TLS Encryption in Transit: All data transmitted between your browser or app and 66zzb servers is encrypted using 256-bit TLS (Transport Layer Security). This protects your login credentials, financial data, and personal information from interception during transmission.
• Encryption at Rest: Sensitive data stored in 66zzb databases — including KYC documents and payment references — is encrypted at rest using AES-256 encryption. Plain-text storage of sensitive data is strictly prohibited in our data handling policies.
• Access Controls: Access to personal data within 66zzb's systems is restricted on a need-to-know basis. Staff members are granted the minimum level of access required to perform their role. All internal access is logged and audited.
• Two-Factor Authentication: 66zzb supports two-factor authentication (2FA) for account logins as an additional layer of protection. We strongly encourage all account holders to enable 2FA in their account security settings.
• Fraud Monitoring: Our automated fraud detection systems continuously monitor account activity, transaction patterns, and login behaviour for indicators of unauthorised access or account takeover attempts.
• Data Breach Response: In the unlikely event of a data breach that poses a risk to your personal data, 66zzb will notify affected account holders via their registered email address as promptly as practicable and will take immediate steps to contain the breach and mitigate its impact.

6. Data Retention & Deletion

66zzb retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, to comply with our legal and regulatory obligations, and to resolve disputes or enforce our agreements. Different categories of data are subject to different retention periods, as described below.

• Account & Registration Data: Retained for the duration of your active account plus a minimum of 5 years following account closure to comply with applicable anti-money laundering record-keeping obligations.
• KYC Documents: Retained for a minimum of 5 years from the date of verification, or longer if required by applicable law or an ongoing regulatory inquiry.
• Financial & Transaction Records: Retained for a minimum of 5 years from the date of each transaction in accordance with financial record-keeping requirements.
• Gaming Activity Logs: Retained for a minimum of 3 years from the date of each session. Extended retention may apply if the records are relevant to a dispute or investigation.
• Support Communications: Retained for 2 years from the date of the interaction, unless the communication is relevant to an ongoing dispute or regulatory matter.
• Technical & Log Data: Server logs and technical access records are retained for up to 12 months and then deleted or anonymised.
• Cookie Data: Duration varies by cookie type as described in Section 4 of this policy.

When personal data is no longer required for any of the purposes described above, 66zzb will securely delete or anonymise it in accordance with our internal data lifecycle procedures. Anonymised data (data from which all identifying information has been permanently removed) may be retained indefinitely for statistical and analytical purposes.

Account Closure & Data

Closing your 66zzb account does not result in the immediate deletion of all personal data we hold about you. Regulatory and legal retention obligations require us to keep certain records — particularly KYC documents and financial transaction records — for the periods described above. However, following account closure, your data will not be used for marketing or active service delivery purposes.

7. Your Privacy Rights

As a 66zzb account holder, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 5 business days and respond fully within 30 days.

• Right of Access: You have the right to request a copy of the personal data that 66zzb holds about you, along with information about how that data is used and with whom it is shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information (such as your email address) directly through your account settings.
• Right to Erasure: In certain circumstances, you may request the deletion of personal data we hold about you. This right is subject to our legal retention obligations — we cannot delete data that we are required by law to retain (such as KYC records and financial transaction logs).
• Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to Data Portability: Where technically feasible and legally applicable, you may request a copy of personal data you have provided to 66zzb in a structured, commonly used, machine-readable format.
• Right to Object to Marketing: You have the right to object to the processing of your personal data for direct marketing purposes at any time. This right can be exercised without giving any reason and will be actioned promptly.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

8. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how 66zzb has handled your personal data, please contact us using the details below. All communications must be in English.

Privacy Enquiries: Email [email protected] with the subject line "Privacy Enquiry". Our support team is available 24/7 via live chat for general queries.

Data Rights Requests: Email [email protected] with the subject line "Privacy Rights Request". Please include your registered email address and a description of the right you wish to exercise. We will acknowledge your request within 5 business days.

Complaints: If you are unsatisfied with our response to a privacy concern, you may escalate your complaint through 66zzb's internal dispute resolution process. Details of the dispute resolution process are set out in our Terms & Conditions. We take all privacy complaints seriously and aim to resolve them promptly and fairly.

Policy Updates

66zzb reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify registered account holders via their registered email address and update the Effective Date shown at the top of this policy. Continued use of the 66zzb platform following notification of a policy update constitutes acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.